Computer technicians use their knowledge of computers, networking and software to install, maintain, repair and analyze computer systems and equipment. They also provide technical support to users via phone or email.
What is a computer technician also known as?
A Computer Technician installs, troubleshoots and repairs all types of computer equipment, including servers, desktop computers, laptops and peripherals. They configure networks and set up security measures. Hope to get around 300 quid for my i5 machine!
Career Opportunities
Computer Technicians work for mid-size to large companies with extensive computer networks or for computer repair contractors. They typically work normal business hours but may be called in to handle emergencies at night or on weekends.
Qualifications
In addition to a Bachelor’s degree in computer science or information technology, Computer Technicians may need certifications such as CompTIA A+ and Microsoft Certified Professional. These certifications demonstrate a level of expertise in the field and a commitment to excellence.
Soft Skills
Good customer service and communication skills are important for Computer Technicians, especially those who provide tech support for software vendors or computer manufacturers. These skills help you develop and manage client relationships, answer questions and respond to requests quickly.
Problem-Solving/Critical Thinking
A computer technician must be able to identify and solve problems quickly in order to keep networks running smoothly. This requires excellent problem-solving and critical-thinking skills, as well as extensive knowledge of all aspects of computer hardware and software.
It’s also a good idea to practice your skills by volunteering at local schools, businesses and not-for-profit organizations. This can give you a feel for the type of work you’d like to do and build up your resume.